Dropbox customer service11/25/2023 ![]() ![]() Medical records, legal documents, files for work, files for school. That doesn't even begin o touch in the other things we've lost. This is crap.to steal a heritage from children and their families that willl now have nothing to pass on to their families or share with them. At least Facebook provides the courtesy of looking into their mistakes on things that are posted and apologizes for their mistakes.and I don't even pay them a dime to use their platform. All because their system flagged something and they won't investigate it to find the mistake. To make matters worse I can't even TALK to anyone! We have been paying customers for over 10 years and this is how we are treated. ![]() Product patterns explain how many tickets you’ve submitted by Dropbox product, if you have a Dropbox Plan with multiple products.I just lost over 22 years of family memories (births, graduations, special events, EVERYTHING) for my 5 children.because Dropbox stole everything from me and disabled my account. Issue type patterns relate to the types of issues you regularly experience. You can view your data for open tickets, issue trends, and patterns on the Insights page.Ī window will appear with total open tickets, total tickets, issue type patterns and product patterns. Tickets from other team members won’t be visible. Note: You can only reply to open tickets and view your own tickets. Select the ticket from the recent list to find the ticket you’d like to view.This is recommended for any urgent issues. You should receive a call as soon as the next customer support representative is available. ![]()
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